Z3N
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Activity overview
Latest activity by Z3N-
Z3N created an article,
Has my return been processed?
All returns sent back using our returns portal and shipping labels are easily tracked. Your return is processed within 48 hours of being delivered back to us, and you'll receive an email notifying ...
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Z3N created an article,
How can I track my order?
Once you’ve placed your order, you’ll receive a confirmation email from us. Then, when your order is on its way, you’ll receive another email from the courier with your tracking number. Use this tr...
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Z3N created an article,
How do I book a return?
Item not quite right? Here's how to return it: Have an account? 1. Log in to My Account > My Returns 2. Choose the item(s) you want to return and let us know why (it helps us make more of the pr...
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Z3N created an article,
Another issue
Contact us with your enquire on our form
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Z3N created an article,
I want to speak to the product / buying team
Please contact our Customer Happiness Team via live chat or email, at info@showpo.com, and we'll forward your message to the relevant department
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Z3N created an article,
I want to speak to the marketing/ social team
Have an idea or feedback you'd like to share? Want to collab with Showpo? We'd love to hear from you! Email us at marketing@showpo.com and we'll get back to you if we wish to pursue.
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Z3N created an article,
I want to speak to the careers / HR team
You can visit our Showpo Career LinkedIn Page here, for job posts and vacancies
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Z3N created an article,
Do you customise or alter dresses?
All our bridal gowns are designed with love by our in house team. We don't offer made to measure gowns but that doesn't mean our dresses can't be customised by a professional tailor or seamstress w...
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Z3N created an article,
Are your wedding dresses true to size?
We do our best to make our garments run true to size. With the range of styles and fabrics we offer, some items may have a different fit. Check the size guide before you order and take a look at th...
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Z3N created an article,
Are alterations included in the cost of my gown?
We don't offer in-house alterations for our gowns or include this in the cost. However, this doesn't mean our gowns can't be altered. We'd recommend contacting a professional tailor or seamstress f...